Customers & AccessUpdate customer profile
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Profile update

Update customer profile

Portal Customer 1783979872 · CUSTOMER-SELF-SERVICE-AUTO-1783979872

Completed
RisklowRequest classification
ApprovalNoOperator approval requirement
Step-upNoStrong authentication requirement
Actions2Recorded decisions

Request details

Completed
2026-07-13T21:57:54Z
Failure reason
—
Request reference
CUSTOMER-SELF-SERVICE-AUTO-1783979872
Result reference
SELF-SERVICE-RESULT-b4387048-8fd9-48f4-a682-14c5069b44c9
Reviewed
—
Source
customer_account
Source reference
profile-settings
Submitted
2026-07-13T21:57:54Z

Customer updated their profile preferences.

Request decision

Decision history

Self service request submittedPortal smoke profile update submitted · Portal Customer
Recorded2026-07-13T21:57:54Z
Self service request completedCustomer self-service request completed automatically. · Customer Portal
Recorded2026-07-13T21:57:54Z

Evidence timeline

Self service request submitted

Portal smoke profile update submitted

· Portal Customer · 2026-07-13T21:57:54Z
Self service request completed

Customer self-service request completed automatically.

· Customer Portal · 2026-07-13T21:57:54Z